Privacy Policy
Last updated: 11th January 2026
This Privacy Policy explains how Eversafe Fire Protection Limited (we, us, our) collects, uses, and protects personal data when you use eversafefire.com (the website).
We are committed to protecting your privacy and handling your personal data transparently and securely, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Data controller: Eversafe Fire Protection Limited
Company registration number: 09846806
Address: Unit 14, Precision 2 Business Park, Sittingbourne, ME10 3TR, United Kingdom
Email: info@eversafefire.com
Phone: 01795 713123
2. Personal data we collect
We may collect and process the following types of personal data.
Information you provide to us
- Name, email address, phone number, business name, and any other information you include in your message when you contact us via the website contact form, email, or phone.
Information collected automatically
- IP address, device type, browser type and version, operating system, referring pages, pages viewed, time and date of visits, and general usage information.
- Cookie data and similar identifiers, where used.
Please do not send special category information (for example, health information) through the website contact form.
3. How we collect your data
We collect personal data when you:
- submit the website contact form (WordPress),
- contact us by email or phone,
- browse the website, via cookies and server logs.
4. How we use your data and our lawful basis
Under UK GDPR, we must have a lawful basis for processing your personal data. We typically rely on the following.
Responding to enquiries and providing services
- Purpose: to respond to messages, provide quotes, arrange visits, and provide information about our services.
- Lawful basis: legitimate interests, and or performance of a contract (where an enquiry leads to a service request).
Website operation, security, and improvement
- Purpose: to maintain website functionality, monitor performance and security, and improve user experience.
- Lawful basis: legitimate interests. For non essential cookies, the lawful basis is consent where required.
Legal and regulatory obligations
- Purpose: to keep records and respond to lawful requests where required.
- Lawful basis: legal obligation.
5. Cookies
Cookies are small text files stored on your device. Some cookies are necessary for the website to function. Others help us understand how the website is used.
Types of cookies that may be used
- Strictly necessary cookies: essential for core website functions and security.
- Analytics cookies: help us understand how visitors use the website. This includes Google Analytics.
- Functional cookies: remember preferences, where enabled.
Managing cookies
We do not currently operate a cookie consent banner or preference tool on this website. You can manage cookies through your browser settings, including deleting cookies or blocking cookies. Blocking some cookies may affect how the website functions.
6. Google Analytics
We use Google Analytics to understand how visitors use the website and to help us improve it. Google Analytics may collect information such as your IP address, device and browser details, pages visited, time spent on pages, and interactions with the website.
Google processes this information on our behalf and may use cookies or similar technologies to provide analytics services.
If you would like to limit Google Analytics, you can block analytics cookies using your browser settings. Google also provides opt out options in its privacy tools.
7. Who we share your personal data with
We may share personal data with trusted third parties where necessary to operate the website and handle enquiries, including:
- Hosting provider: SiteGround (website hosting, logs, and related services).
- Website platform providers: WordPress and associated services required to run the site.
- Analytics provider: Google (Google Analytics).
- IT and email service providers: providers we use to send and receive emails and maintain our systems.
- Professional advisers: such as accountants, insurers, or legal advisers, where necessary.
- Authorities and regulators: where required by law or to protect our legal rights.
We do not sell your personal data.
8. Contact form submissions
The website uses a standard WordPress contact form. Messages sent via the contact form are delivered to us. Depending on the website configuration and plugins in use, form submissions may also be stored within the website database and or server logs.
9. Data retention
We keep personal data only for as long as necessary for the purposes it was collected.
- Enquiries and correspondence: typically kept for up to 36 months.
- Records we must keep for legal, tax, or accounting reasons: may be retained for longer where required.
10. International transfers
Some suppliers we use (for example, analytics providers) may process personal data outside the UK. Where this happens, we use appropriate safeguards recognised under UK GDPR, such as the UK International Data Transfer Agreement, the UK Addendum to EU Standard Contractual Clauses, or other lawful safeguards.
11. Security
We use appropriate technical and organisational measures to protect personal data, including access controls and security measures provided through our website platform and hosting environment.
No online service can be guaranteed completely secure. If you believe your interaction with us is not secure, please contact us immediately.
12. Your data protection rights
You have rights under UK GDPR, including:
- the right to access your personal data,
- the right to correct inaccurate or incomplete data,
- the right to request erasure in certain circumstances,
- the right to restrict processing in certain circumstances,
- the right to object to processing based on legitimate interests and direct marketing,
- the right to withdraw consent at any time, where processing is based on consent,
- the right to lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us using the details in section 1.
13. Links to other websites
The website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy information before providing personal data.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page, and the “Last updated” date will be amended.